SHIPPING & RETURNS
We offer a range of shipping options to cater to your needs, whether you're a new football fan or a seasoned one.
At Mystery Football Box, we strive to ensure that your order is processed and dispatched promptly. Please note that delivery times do not include the processing and dispatching of your order, which can take up to 72 hours. Once your order has been dispatched, you will receive a confirmation email with the relevant tracking information.
We offer a range of shipping options to cater to our customers' diverse needs. For customers in the UK, we offer First Class, Second Class and Tracked 24 options. First Class shipping typically takes 48 hours from the time of dispatch, while Tracked 24 takes 24 hours.
For our international customers, we offer the International Standard shipping option and International tracked or signed. Delivery times for this option can vary, with a maximum delivery time of 20 working days. Please note that we are not responsible for any import charges that may be incurred by international customers. These charges are the responsibility of the recipient and are not included in our shipping costs.
In the event that your order is lost or damaged during shipping, please contact us immediately. We will do our best to resolve the issue as quickly as possible and provide a replacement or refund if necessary.
Thank you for choosing Mystery Football Box for your shopping needs. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.